We have worked hard to ensure our products are of the highest of quality and we aim to provide everything you need to know about each product before you decide to make a purchase. Because of this we are confident that you will be thrilled with your order and will find that the products you’ve selected will deliver exactly the results that you desire.
On the rare occasion that you might like to return or exchange your items, we do offer a 14 day refund period so that you are able to exchange or claim your money back. We ask that you return your items in the original condition that they were sent in – because of hygiene issues, we are unable to accept returns or exchanges on any open or used goods. We double check all orders before they are shipped, but we always recommend that you check your order when you receive it before opening anything, just in case anything is amiss and you wish to make a return.
We reserve the right to refuse an exchange or refund if items are non-saleable. Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights and include beauty products if the hygiene seal has been broken.
Details on how to return your products will be found within your delivery. If you have any queries about your order or making a return please don’t hesitate to get in touch.